I received a call from Mr. L today and we discussed the claim and repairs at his home. Mr. L was very gracious and pleased with the workmanship and service provided by CB Construction during the rebuild phase of this loss. Mr. L specifically called out Mark and Jonathan regarding their ability to serve and assist during the process which was difficult for the insured. I just wanted to say thank you for your professionalism and assistance with this claim and I have copied our vendor team on this email as well to inform them of the excellent feedback from the insured as your company’s information was recently submitted to their department for review to be considered for our contractor network program. Thank you again for your efforts and professionalism assisting our insured through this difficult time.